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Cancellation Policy

By booking a coaching session with Chris Blackman Coaching, you agree to the following terms. Appointments All coaching sessions are online and subject to availability. Your appointment is confirmed once you receive booking confirmation. Please ensure the contact details provided when booking are accurate. Cancellations & Rescheduling You may cancel or reschedule with at least 48 hours' notice. Sessions cancelled with less than 48 hours' notice, or missed without notice, may be charged in full. If booked as part of Navigating the Lake, the session may count as one of your 12 sessions. Exceptions may be considered for unexpected or exceptional circumstances. Late Arrival If you arrive late, your session will normally finish at the original scheduled time. If you are significantly late and the session cannot reasonably take place, it may be treated as a missed appointment. Cancellations by Chris Blackman Coaching If I need to cancel or reschedule, I will give as much notice as reasonably possible and offer an alternative appointment. For individually purchased sessions, you may choose to reschedule or receive a refund. Sessions booked through Navigating the Lake will remain available to rebook. Online Sessions You are responsible for having a suitable internet connection, device and private environment for your session. If technical difficulties prevent the session from continuing, we will make reasonable arrangements depending on the circumstances. Discovery Sessions Discovery Sessions are free and provide an opportunity to discuss what has brought you to coaching, ask questions and decide whether working together feels right. There is no obligation to purchase coaching following a Discovery Session.

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